—Week 12 Blog Questions
Enterprise Resource Planning & Collaboration
1. Explain the business value of integrating SCM, CRM and
ERP systems
Companies run on interdependent applications. If one application does not function well, the entire systems is affected.
ERP takes a cross-functional, process view of the entire organization. With ERP, the entire organization is considered a collection of interrelated activities. It allows a formal approach that is based on documented, tested business models and includes a comprehensive set of inherent processes for all organizational activities.
ERP has three main benefits on top of these characteristics. These are:
2. Addressing global information sharing and reporting
3. Avoiding the pain and expense of fixing legacy systems
2. —What is meant by “extended ERP”?
Extended EPR refers to the extra components that meet the organisational needs which are not already covered by the core components. It primariliy focuses on external operations which includes features such as business intelligence, customer relationship management, supply chain management and e-business components
Extended EPR refers to the extra components that meet the organisational needs which are not already covered by the core components. It primariliy focuses on external operations which includes features such as business intelligence, customer relationship management, supply chain management and e-business components
—3. Why it is important to have an enterprise-wide view of
data?
It is important to have an enterprise wide view of data to create greater visibility, increase productivity and efficiency, provide an opportunity for better operational and strategic decision making and avoiding data inconsistency.
It is important to have an enterprise wide view of data to create greater visibility, increase productivity and efficiency, provide an opportunity for better operational and strategic decision making and avoiding data inconsistency.
—4. What are some ways that different departments or even
different organisations collaborate?
There are four systems for collaboration:
1. Knowledge management system
– supports the capturing and use of an organisation’s “know-how”.
2. Content management system (CMS)
2. Content management system (CMS)
– provides tools to manage the creation, storage, editing, and
publication of information in a collaborative environment.
3. Workflow management
system
– controls the movement of work through a business process.
– controls the movement of work through a business process.
4. Groupware
– software
that supports team interaction and dynamics including calendaring, scheduling,
and videoconferencing.
—5. What is Knowledge Management?
Knowledge management: involves capturing, classifying, evaluating, retrieving, and sharing information assets in a way that provides context for effective decisions and actions
Knowledge management: involves capturing, classifying, evaluating, retrieving, and sharing information assets in a way that provides context for effective decisions and actions
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